The Grapevine BVBA represented by its local subsidiaries and affiliated companies (‘Our Company’) presents this Website ‘The Insiders/Les Initiés’ (the “Website”). By accessing this Website, you agree to these User and Privacy Terms. Please do not use and or participate on the website until you have read through, understand, and agree with the User and Privacy Terms.
Your privacy and participation is important to us and our clients. Please review this summary key points below and full version (at the bottom) of our User and Privacy Terms carefully before enrolling to become a member. We hope it will answer all your questions, but please feel free to email us if we can assist you further.
We (The Grapevine BVBA, represented by its local subsidiaries and affiliated companies, further referred to as ‘our Company’) offer services under the name of “The Insiders/Les Initiés” on the website of the same name. The Insiders webpage offers registered members the chance to participate in Insiders campaigns and activations, as well as the possible use of certain services (such as polls, discounts, downloads...).
In order to use the website and participate in Insiders campaigns, a user must first create an account by filling in a registration form with personal details (name, email address, address, date of birth) and non-personal information (e.g., interests, activities). Only one account can be created and used per person. After an account has been created, each user will receive an email at their registered email address that contains a link to activate the account. Each member has a unique login (the member’s email address) and password. It is the responsibility of the member to keep their account information and password confidential. In the event of improper use of the user name and password by a third party, the member must immediately inform The Insiders.
To register, a user must be at least 14 years old and have a valid email address and postal address. If the user is under 18 years of age, permission from their parent or guardian must be obtained. Parent or guardian permission must be confirmed at registration. For campaigns involving alcoholic beverages, the minimum age is 21 years. Please also refer to the strict regulations set out in the members’ Code of Conduct. Only natural persons can become members (no companies or official bodies). Every user must provide accurate information about him/herself in order to sign up as a member and take part in Insiders campaigns. Providing incorrect or misleading information will influence the level of service that Our Company offers to clients. Therefore, Our Company reserves the right to make changes to the website at all times. Our Company reserves the right to remove the account of any member who violates these rules. Our Company reserves the right to modify, suspend, or discontinue campaigns at any time with or without informing members. In the event that this right is enforced, Our Company cannot be held liable for immediate or consequential damage and cannot be held responsible by any member or third party. Members are not allowed to sell any products they receive from campaigns, as they remain the property of Our Company, except for consumable products. Devices and products which are sent to you, are for testing purposes and can be required to be sent back at any time. We monitor this actively and closely. If you’re identified to be selling campaign product, you agree to be charged with a minimum penalty of 500 GBP. Next to this, our Company reserves the right to initiate further legal action and remove the account if this rule is violated.
Participation as a member in the Community is subject to the following Code of Conduct, in both offline conversations and online postings when participating in advocacy and influencer campaigns:
From time to time, Our Company may hire a Member to perform certain tasks and created certain materials (collectively, the “Services”) on behalf of a Company client. If a Member is engaged to perform Services for a Client, the Member hereby agrees to the following terms and conditions:
Our Company corresponds to the legal requirements of privacy protection and disclosure to the authorities on collecting personal data. When using our website, various information is collected about our members on different pages and at various times. Our Company is the sole owner of this information. Our Company may disclose this information anonymously to clients, users, or third parties. This means that we may pass on demographic or statistic information that can never be linked directly to a member’s personal details or personal account. Personal details such as first name, last name, address, email, telephone number, date of birth, and marital status can be modified or removed by a member at any time. Removal of personal details will close the member account. We do not sell, rent, or share these personal details to third parties other than described above. Only with the express consent of the member may personal details be passed on to third parties (opt-in).
Our Company and/or its subsidiaries, affiliates, assigns, licensors own all software, design, text, images, files, photographs, illustrations, audio clips, video clips, artwork, graphic material, program features, documents, and information or other copyrightable elements, and the selection and arrangements thereof, and trademarks, service marks, trade names, and logos (collectively, the “Materials”) pursuant to U.S. and foreign copyright, trademark and other laws. You do not acquire ownership rights to the Materials viewed through the Website. The posting of information or materials on the Website does not constitute a waiver of any right in the Materials.
Our Company and/or its clients and advertisers reserve the right to use and distribute any images, content, or links provided by Website members related to paid activity on client projects, insights collection, or technology testing.
You agree that you will not use the Website to obtain and send unsolicited email. Data & Content Property All posted or collected content (text, picture, survey data, general data, video, etc.) and information from the members through the website and email is the sole property of Our Company and may be used by and shared with third parties. Our Company may share this information with its business partners and/or third parties in order for them to have a better understanding of our members' opinions on certain matters or the type of people that use our website.
Our Company closely monitors all personal details provided during the registration process, and all additional information collected via our website on different pages at various times, to avoid data breaches and abuse. This information is secure both online (via login name and password) and offline. Access to the personal details of our members is limited within our offices. Only employees who require information to complete a specific task will be granted temporary access to personal details. Servers that store personal details are housed in a secure environment and are professionally maintained. Members are fully and personally responsible for keeping their password and account information confidential.
Our Company monitors certain information, such as browser type, login time, type of software, and other information, for our personal use. The sole reason behind this is to improve the structure of our website and to offer certain technical options. None of this information can be traced back to a member and is only of interest to Our Company.
Our Company is in no way liable for immediate or consequential damage as a result of use - or ineffectuality of use - of the website. Our Company is not responsible for the material that is posted on our website. However, we closely monitor our website for racist, discriminating, aggressive, or any other comments that may cause immediate or consequential damage to The Insiders, its members, or third parties. Such comments will consequently be removed from the website. If our website contains links that, once clicked on, take you to the websites of other companies, the content of these sites was previously checked by Our Company at the time the link was created. However, we do not continuously check this content, which may change without our knowledge or consent. Therefore, Our Company is unable to guarantee that the content of those websites complies with legal requirements and cannot be held responsible for any damage that may result from the content or use of these sites. The party distributing the website at issue will be solely liable, not the party referring to the site in a link. This also applies to links posted by members on blogs or other pages on the website.
Our Company is in no way liable for immediate or consequential damage as a result of use - or ineffectuality of use - of products. As an intermediate party between our consumers and our clients, we are not liable for the tested products themselves, in terms of experience, defects, guarantee or any other direct or indirect damage, as this remains under the responsibility and liability of the manufacturer directly, as are all necessary technical, chemical, medical, pharmaceutical or other tests / investigations / analyses of the test product that have been carried out. Our company is not liable towards participating members in any way related to the product usage and members will not assert any claims to our Company, affiliated companies or employees. Members are responsible themselves to read carefully all provided information by the manufacturer and to use the product correctly and at own risk. Our company is also not liable for loss, damage or inability to deliver promised goods. Our company is able to withdraw products at any time or change campaign conditions to participate.
Members are given the option to not receive emails from The Insiders (opt-out). If this is the case, the chances of participating in a campaign are significantly reduced, as we will not always be able to keep you up to date. We send all new members a welcome email to verify their login and password. Members who we are allowed to contact via email (opt-in) will occasionally receive emails with news, updates about new or current campaigns, rewards, responses to reports, or other interesting facts that take place at The Insiders. Contact preferences for member accounts can be changed at any time.
In exceptional circumstances, Our Company may have to send an email to all or specific members to make important announcements about The Insiders site or service changes. It will not be possible to opt-out of these announcements. Such announcements will first be posted online. We reserve the right to contact members to address errors in their account or to ask for information that is crucial to The Insiders.
In case member points are available on the site, those points have no value, cannot be exchanged for cash, and are nontransferable. The purpose of points is only to increase the likelihood of campaign selection. The number of points awarded for an activity is described on the website. This number may vary and is determined on an individual basis by Our Company. At any time, Our Company reserves the right to modify, expand, or reduce the points’ value with or without prior notification to the members.
Both members (by going to “My Profile” on the website) and Our Company reserve the right to terminate the service at any time. Our Company cannot be held liable by a member or third parties as a result of closing an account.
THE INFORMATION FROM OR THROUGH THE WEBSITE ARE PROVIDED “AS-IS,” “AS AVAILABLE,” AND ALL WARRANTIES, EXPRESS OR IMPLIED, ARE DISCLAIMED (INCLUDING BUT NOT LIMITED TO THE DISCLAIMER OF ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE). THE INFORMATION AND SERVICES MAY CONTAIN BUGS, ERRORS, PROBLEMS OR OTHER LIMITATIONS. WE AND OUR AFFILIATED PARTIES HAVE NO LIABILITY WHATSOEVER FOR YOUR USE OF ANY INFORMATION OR SERVICE. IN PARTICULAR, BUT NOT AS A LIMITATION, WE AND OUR AFFILIATED PARTIES ARE NOT LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES (INCLUDING DAMAGES FOR LOSS OF BUSINESS, LOSS OF PROFITS, LITIGATION, OR THE LIKE), WHETHER BASED ON BREACH OF CONTRACT, BREACH OF WARRANTY, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY OR OTHERWISE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE NEGATION OF DAMAGES SET FORTH ABOVE ARE FUNDAMENTAL ELEMENTS OF THE BASIS OF THE BARGAIN BETWEEN US. THIS WEBSITE AND THE INFORMATION WOULD NOT BE PROVIDED WITHOUT SUCH LIMITATIONS. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM US THROUGH THE WEBSITE SHALL CREATE ANY WARRANTY, REPRESENTATION OR GUARANTEE NOT EXPRESSLY STATED IN THIS AGREEMENT.
YOU AGREE THAT ALL ACTIONS OR PROCEEDINGS ARISING DIRECTLY OR INDIRECTLY OUT OF THIS AGREEMENT, OR YOUR USE OF THE WEBSITE OR ANY SAMPLES OR PRODUCTS OBTAINED BY YOU THROUGH SUCH USE, SHALL BE LITIGATED IN THE CIRCUIT COURT OF ANTWERP, BELGIUM, OR THE APPLICABLE COURT UNDER BELGIAN LAW. YOU ARE EXPRESSLY SUBMITTING AND CONSENTING IN ADVANCE TO SUCH JURISDICTION IN ANY ACTION OR PROCEEDING IN ANY OF SUCH COURTS, AND ARE WAIVING ANY CLAIM THAT BELGIUM AND BELGIAN LAW IS AN INCONVENIENT FORUM OR AN IMPROPER FORUM BASED ON LACK OF VENUE.